You can contact Krystal via email at info@noplusones.com.au or through the contact form.

Transparency is key for us so we will first provide you with a detailed quote based off your vision or brief. From here, we require full payment prior to printing. We offer several payment options, to make things seamless for you.

The answer to this question varies from wedding to wedding. Are you holding a destination wedding? How many people are attending? Is it during peak season? We’re here to help you put timelines in place, to ensure your guests are kept in the know from the beginning.

For destination weddings, we always suggest sending a Save the Date invitation. This piece of wedding stationery provides basic details including the date and location. We recommend sending Save the Date invitations at least 12 months out for a destination wedding to give guests plenty of notice to save the date and book flights and accommodation where necessary.

The following is a general guide, however if it doesn’t seem right for your wedding, please contact us and we will help you establish the perfect timeline.

· 12 months before the wedding: Save The Date invitations

· Five Months before the wedding: Order your wedding invitations, RSVP cards and details cards

· Three months before the wedding: Post wedding invitations to your guests

· Four-Five weeks before the wedding: Receive RSVPs and order your event stationery for the day

· Three months after the wedding: Many couples like to send thank you cards following their wedding.

Keep in mind it takes us on average 2-3 weeks from approval of artwork to produce your stationery. Please allow 3-4 weeks for specialty or custom finishes.

And, don’t forget, different printing techniques can affect timelines so it’s always worth starting the process early!

As the age-old saying goes, it’s better to be safe than sorry. We recommend ordering at least 10-20 invitations more than the number of guests on your invitation list. This covers any last-minute invitations, invites that get lost in the mail, and gives you one or two to have as a

keepsake. Don’t forget that when ordering your invitations, you only need one invitation per couple or family that live together!

No Plus Ones works exclusively with Australia Post and Startrack Air Express. Express post-delivery is approximately one business day for all Australian capital cities. Please 2-4 business days for shipping to regional areas. Postage may take longer during peak shipping periods including Black Friday and Christmas.

Delivery of all items to domestic postcodes is possible through Australia Post and Startrack Air Express.

We only post wedding invitations and smaller stationery items internationally (no bulky items). The cost of shipping does not include customs, fees, duties and other taxes. You will be responsible for paying any additional costs. For more information about delivery timeframes please visit the Australia Post website.

Please contact us for any last-minute or rush orders. Depending on our availability, we can turn rush orders around, however additional fees may apply. Some products may not be available for rush orders as these processes take time and we do not like to rush them.

At this stage, we do not offer sample invitation packs. We are looking into this for the future! What No Plus Ones can offer is a physical sample print proof and postage for $12.50, so you can ensure your invitations look and feel exactly the way you want them to.

Yes, a standard white envelope is included with each invitation, Save The Date and/or RSVP card. Additional fees may apply for specialty envelopes.

Our range of invitations or custom-made wedding invitations have a minimum order quantity of 20.

Yes! We’re here to make your life as easy as possible which is why we allow you to order additional invitations following your original order. Simply email us with your previous order details and we can get the process started. Please note that minimum order quantities still apply.

Yes! We can print guests’ names on invitations and envelopes for an additional fee. If you wish to add guest names to your stationery, please contact us and we can begin the process.

We provide you with an artwork proof, that is then accepted by you before going to print. Once the artwork is approved, we cannot accept responsibility for a change of mind or change of details. Due to the nature of our printing, we do not offer refunds should any details change or be incorrect, however if an order is damaged for any reason before reaching you, we will either issue a refund or reprint the stationery.